CRM that connects
Comprehensive ports and shipping CRM expertise across logistics and operations
From contract orchestration to partner reporting, real-time dashboards, and integrated sales and service workflows, our CRM solutions streamline port operations, align third-party logistics, and elevate stakeholder experience. We empower maritime ecosystems to achieve measurable outcomes through seamless contracting, data-driven insights, and mobile-enabled execution.
Contract Management
Full lifecycle contract management for shipping lines and logistics partners
Define and manage the full lifecycle of contracts with shipping lines, trucking partners, and logistics providers. Monitor contract performance against TEU targets to ensure accountability and operational alignment.
Process & Phases
- Stage-gated workflows to track contract progress from initiation to closure
- Centralized information repository to accelerate contract drafting and approvals
Key Outcomes
- End-to-end traceability of volumes by customer and contract
- Automated renewals with configurable change management options
Reporting & Dashboards
Dynamic dashboards and granular reporting for operational visibility
Gain deep operational visibility with dynamic dashboards and granular reporting. Monitor liner wise performance, customer trade volumes, weekly throughput, and TEU trends, while enabling leadership to track pipeline health, key accounts, and strategic routes.
Process & Phases
- Integration with core port systems to ingest and analyze actual volume data
- Elimination of manual, Excel-based reporting through automated analytics
Key Outcomes
- Rich, real-time reports tailored for operational and executive users
- Unified analytics hub for strategic decision-making and performance tracking
Sales Management
Track lead-to-contract conversion with precision across key accounts
Track lead-to-contract conversion with precision. Manage key accounts across liners and trade customers and align sales efforts with port authority objectives.
Process & Phases
- MVP-led rollout focused on high-value and strategic accounts
- Integration with regulatory data sources to enhance lead validation and targeting
Key Outcomes
- Structured sales framework to drive consistent customer engagement
- Aligned sales funnel with port governance and commercial strategy
Additional Services
Comprehensive ports and shipping support services to complete your CRM ecosystem.
Berth Management
Container Tracking
Customs Integration
Freight Forwarding
Port Analytics
Ready to Transform Your Ports & Shipping Operations?
Whether you're looking to optimize vessel scheduling, enhance cargo tracking, or streamline port operations—our ports and shipping CRM expertise can help you achieve your goals.